Shipping policy
Processing Time
Orders are processed within [1–3] business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
We currently ship to [France / the EU / worldwide]. Shipping costs and delivery times are calculated at checkout and depend on your location.
- Standard Shipping: [5–12] business days — Free Worldwide Delivery
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its journey to your door.
Delays
Occasionally, shipments may be delayed due to customs, weather, or carrier issues beyond our control. We appreciate your patience and will keep you updated if any delays occur.
Lost or Damaged Packages
If your order arrives damaged or doesn't arrive at all, contact us at marketplace3166@gmail.com within 7 days of the expected delivery date and we'll make it right.
Questions?
Reach out anytime at marketplace3166@gmail.com we're happy to help.